Release of 14.11.2022

With Start-up warrify, A1 Austria Becomes First European Provider with Full Digital Payment Process in Stores Across Austria


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A1, the Austrian subsidiary of A1 Telekom Austria Group, is the first telecommunications provider in Austria and in Europe to digitalize its entire payment process in the stores and therefore to dispense with printed invoice receipts.

With the start-up warrify, which has been based at the A1 Start-up Campus since 2020, long paper printouts that quickly fade, wallets overflowing with printed invoices, and a confusing paper trail at home are a thing of the past for all shoppers in the A1 Shops across Austria. Even the search for old invoices in the event of an exchange, complaint or warranty question has come to an end. All invoices and purchase receipts are now available in digital form as a fully-fledged replacement for paper purchase receipts.

By digitalizing the invoice receipt in the A1 stores, A1 is not only setting a milestone, but also sending a signal to the environment: Electronic filing is available at all times, which saves energy and paper, digitalization ensures that the quality of the invoice remains the same as on the first day, and the company uses fewer resources. With this step, A1 is creating real added value for its customers and driving the digitalization of the customer journey even further forward.

The digitalized payment process pays into the A1 Group sustainability strategy, where it promotes more efficient, resource-conserving and thus more sustainable ways of working and living.

warrify Benefits

  • Availability: Electronic storage allows access to invoices at any time, no matter when and where they are needed. No annoying searching or forgetting the receipt
  • For the sake of the environment - the environmental concept in figures: The electronic invoice document saves energy & paper and reduces CO2 emissions. No printout also means less hardware requirements (printer, toner, etc.). If all paper receipts were issued digitally, that would be four tons of CO2 per year or - if you stacked the paper - 1,061 Danube towers.
  • No fading: Electronic invoice documents do not fade, so the quality of the document always remains as it was on the first day. No matter how often it is used or opened.

At the explicit request of the customer, the receipt can of course continue to be issued in the traditional paper form.

No need for customer registration in advance
Customers who receive a Warrify receipt for the first time can register free of charge and create an archive for their receipts. This archive allows online access to all receipts from any device. Customers who do not register can save the invoice digitally locally on their smartphone.

About warrify
warrify is a multiple award-winning Lower Austrian software company based in Vienna. The founders specialize in digitalizing the product check-out and shopping experience in stationary trading. In 2019, three founders started with the idea of providing a central platform for all invoices, warranties and other documents to reduce the chaos of paperwork in stationary retail. Today, a 9-member team is pursuing the goal of creating a world of open commerce and, as a result, making purchase data accessible and usable.
Further information at

About A1 Telekom Austria Group
A1 Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with around 26 million customers, currently operating in seven countries under the brand A1: Austria, Bulgaria, Croatia, Belarus, Slovenia, the Republic of North Macedonia and the Republic of Serbia.

Offering communications, payment and entertainment services as well as integrated business solutions, A1 Telekom Austria Group achieved revenues of 4.75 billion Euros by year end 2021. Around 18,000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, one of the largest wireless services provider in the world, A1 Telekom Austria Group is headquartered in Vienna and gives access to global solutions.