Release of 13.08.2020
A1 Statement on the Internet outages in Belarus from August 9-12, 2020
A1 Belarus, a 100% subsidiary of A1 Telekom Austria AG, was affected by internet outages from August 9 to 12, 2020.
A1 Belarus, like all other Internet service providers in Belarus, receives access to international Internet traffic from higher-level state operators (Beltelecom, a 100% state-owned fixed line and service provider (https://www.beltelecom.by/en) and the “National Traffic Exchange Center ").
According to the law, only these operators are authorized to connect to foreign networks, including the international Internet. A1 Belarus Services depend on the functioning of this infrastructure. The disruptions in the last few days affected not only A1 Belarus, but all Internet providers in Belarus equally. The outages, which we very much regret, were demonstrably beyond our control.
A1 Belarus stands for the best network quality and strives to provide its customers with the best service quality. Of course, the unavailability of the networks is not in the interest of A1 customers and therefore not in the interests of A1 itself.
As of August 12, in the morning, access was restored by state institutes.
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